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3 tips for communicating policies

browningyork Communication lessons, Organisational culture, Planning

I have blogged before about communicating dry subjects, including policies. Today I am sharing my thoughts about the wider meaning of communication of policies at an organisation. Most organisations have policies that cover a wide range of areas: From how they calculate annual leave to how the company’s bank account is used. From how day-to-day processes comply with GDPR legislation …

5 tips for communicating goals

browningyork Change, Communication audiences, Communication lessons, Communication measurement, Inspiration, Strategy communication

At the end of March my business hits double figures. Yes, that’s right, this month I’m celebrating my 10th business birthday. It’s hard to believe that it’s a decade already, the time has flown by. In time-honoured fashion, I’m taking the birthday as a chance to look back at what I’ve achieved so far and set goals for the future. …

10 ways to present your stories

browningyork Communication lessons, Inspiration, Leadership communication, Organisational culture, Story-telling

Last week I had the pleasure of chatting to Hayley Wright, Comms and Engagement Lead at Stockport, Oldham, Rochdale and Trafford Citizens Advice. Inspired by an article she wrote for CharityComms about involving her colleagues in gathering stories, I wanted to learn more about how she uses stories to benefit her charity. We had a lovely conversation about great ways …