10 ways to present your stories

browningyork Communication lessons, Inspiration, Leadership communication, Organisational culture, Story-telling

Last week I had the pleasure of chatting to Hayley Wright, Comms and Engagement Lead at Stockport, Oldham, Rochdale and Trafford Citizens Advice. Inspired by an article she wrote for CharityComms about involving her colleagues in gathering stories, I wanted to learn more about how she uses stories to benefit her charity. We had a lovely conversation about great ways …

Tips to articulate your kindness stories

browningyork Communication audiences, Communication lessons, Kindness, Voluntary sector

At a time when charities are #NeverMoreNeeded, expressing the impact you have in the world is more important than ever. As a sector we need to show how we remain relevant in a rapidly-changing world. Your organisation is making the world kinder: how you express that will depend on your audiences. You need to identify how you make the world …

Communication from a volunteer’s point of view

browningyork Charity, Communication lessons, Engagement, Inspiration, Voluntary sector, Volunteers

It’s Volunteers Week 2020. The in-person celebrations and thank you events have not taken place, of course, but many organisations have been thanking their volunteers in other ways. They simply wouldn’t be able to do what they do, make the difference they make, without the people who voluntarily give up their time and skills to make things happen. Services would …

Organisational and personal values

browningyork Case-study, Charity, Engagement, Organisational culture, University

Values are important to me. Maybe that’s why I work in the not-for-profit and academic sectors. It certainly helps with running my own business – the values that frame my working life are entirely my own, not something that has been dictated or developed by others. This ensures that the work I choose to do fits with my vision of …

Sing while you work

browningyork Organisational culture

Yesterday evening I was entranced once again by the latest episode of choir master Gareth Malone’s current show, The Choir. Ostensibly about Gareth’s drive to create workplace choirs at 5 different organisations across Britain, for me the show is really about communication and engagement. From the nursery rhymes Gareth asks them to sing at audition, to the way choir members …