The words thank you written in colourful script

Communication from a volunteer’s point of view

browningyork Charity, Communication lessons, Engagement, Inspiration, Voluntary sector, Volunteers

It’s Volunteers Week 2021. The theme this year is ‘A time to say thanks’. Organisations will be thanking their volunteers in a variety of ways. They simply wouldn’t be able to do what they do, make the difference they make, without the people who voluntarily give up their time and skills to make things happen. Services would stop. People and …

10 ways to present your stories

browningyork Communication lessons, Inspiration, Leadership communication, Organisational culture, Story-telling

Last week I had the pleasure of chatting to Hayley Wright, Comms and Engagement Lead at Stockport, Oldham, Rochdale and Trafford Citizens Advice. Inspired by an article she wrote for CharityComms about involving her colleagues in gathering stories, I wanted to learn more about how she uses stories to benefit her charity. We had a lovely conversation about great ways …

Organisational and personal values

browningyork Case-study, Charity, Engagement, Organisational culture, University

Values are important to me. Maybe that’s why I work in the not-for-profit and academic sectors. It certainly helps with running my own business – the values that frame my working life are entirely my own, not something that has been dictated or developed by others. This ensures that the work I choose to do fits with my vision of …

Sing while you work

browningyork Organisational culture

Yesterday evening I was entranced once again by the latest episode of choir master Gareth Malone’s current show, The Choir. Ostensibly about Gareth’s drive to create workplace choirs at 5 different organisations across Britain, for me the show is really about communication and engagement. From the nursery rhymes Gareth asks them to sing at audition, to the way choir members …