4 communication skills for leaders

browningyork General communication, Leadership communication, Story-telling

The recently-released State of the Sector report from Gatehouse comes to some rather alarming conclusions about the internal comms skills of line managers (and the support they receive). Whilst I agree that line managers are a key group, we also need to remember how important our leaders’ communication skills are. There are many different skills which leaders need to develop …

Are you getting communication right?

browningyork Charity, Communication audiences, Communication channels, General communication, Organisational culture, Planning, University, Voluntary sector

“How do I make sure that people read my newsletter?” “How do I make people look at my website?” “How do I make sure that people listen to me?” These are questions which I regularly hear from charities and universities that I work with. And I usually have to answer with another question – how sure are you that you …

3 communication lessons from the CharityComms IC group

browningyork Browning York News, Communication audiences, Communication lessons, Story-telling

Earlier this week I had the great pleasure of chairing a panel discussion at the CharityComms Special Interest Group for internal communictors. This fantastic group of people with responsibility for IC in the not-for-profit world comes together quarterly to compare notes, share experiences and learn from each other. This month our speakers came from other sectors, so that we could …

Why does Santa need to get his internal communications right?

browningyork Christmas, Communication lessons, General communication, Inspiration

I know that sounds like the opening line of a groan-worthy Christmas cracker joke, but it’s a serious question. I’m not sure of the exact employment status of the elves – does Santa pay them a living wage or are they volunteers, working at the North Pole because they want to make a difference to children’s lives – but whatever …

What communication skills have you used today?

browningyork Communication audiences, Communication lessons, General communication, Inspiration, Planning

I was trying to think of a topic for this blog post, so I asked my daughter what I should write about…. “You should write about communication in football,” she said (she’s football mad). “When we were playing football yesterday we had to communicate with each other to play as a team.” She may only be 11, but she recognises …