“How do I make sure that people read my newsletter?” “How do I make people look at my website?” “How do I make sure that people listen to me?” These are questions which I regularly hear from charities and universities that I work with. And I usually have to answer with another question – how sure are you that you …
Nuts and bolts of effective communication
A few months ago I was asked by the Institute of Internal Communications (IoIC) to write a piece for a new series they were developing of practical guides for communicators. As regular readers of this blog will know, I have a passionate belief in the power of effective planning when it comes to communicating well and so that’s what I …
Be the best you can be
With the London 2012 Olympics just over a week away, it is impossible to pick up the paper, turn on the TV or even talk to a colleague without the topic coming up. So I thought I would jump on the bandwagon and give in to the temptation to mention it myself. But with such a huge event, with so …