Duplication. Inefficiency. Higher costs. Missed opportunities – for the organisation and for individuals. Bad feeling. Internal politics. Reputation issues. Loss of funding. If any of these problems sound familiar, your organisation may be suffering from silo-working patterns. There are a number of factors that can lead to this situation – such as conflicting priorities or leadership style – but, as …
5 tips to improve email communication
Email is generally held up to be the bane of business life. Especially now that so many of us have spent over a year working in different locations from our colleagues. We’ve all heard (and many of us have experienced) the horror stories of tidal waves of emails that just keep coming. But I have a confession to make… I …
3 point plan for selecting the best channels
I regularly discuss selecting the best communication channels with my clients. They may have been using the same methods for many years, not really knowing why, or they may not be sure what to use for the best, so they try lots of different things. In the last 6 months, many organisations have introduced new channels as a result of …
3 steps to spring clean your communications
Spring is definitely in the air and today I have been having a spring clean of my home office. I’ve put up new lighter, brighter curtains, tidied away some clutter and put a lovely bunch of flowers on the window sill. I find that I immediately feel more energetic and creative myself, ready to meet the challenges of current and …
Are you getting communication right?
“How do I make sure that people read my newsletter?” “How do I make people look at my website?” “How do I make sure that people listen to me?” These are questions which I regularly hear from charities and universities that I work with. And I usually have to answer with another question – how sure are you that you …