The comms blog

4 steps to reducing silo-working

Duplication. Inefficiency. Higher costs. Missed opportunities – for the organisation and for individuals. Bad feeling. Internal politics. Reputation issues. Loss of funding. If any of these problems sound familiar, your organisation may be suffering from silo-working patterns. There are a number of factors that can lead to this situation – such as conflicting priorities or … Read more

3 point plan for selecting the best channels

I regularly discuss selecting the best communication channels with my clients. They may have been using the same methods for many years, not really knowing why, or they may not be sure what to use for the best, so they try lots of different things. In the last 6 months, many organisations have introduced new … Read more

3 steps to spring clean your communications

Spring is definitely in the air and today I have been having a spring clean of my home office. I’ve put up new lighter, brighter curtains, tidied away some clutter and put a lovely bunch of flowers on the window sill. I find that I immediately feel more energetic and creative myself, ready to meet … Read more

Guest post: Workplace communication between individuals

This month’s guest post comes from freelance communicator, Genevieve Etienne-Farrell, and looks at workplace communication from an individual’s perspective. We often overlook communication in the workplace once we have covered the basics such as who to contact, why we need to contact them, and how we can contact them. Whilst this is a somewhat basic … Read more

Guest post: 3 tools to improve communication in your organisation

My guest this month, coach for the self-employed Emma Cossey, shares her favourite communication tools for improving communication between colleagues – if your diary is over-run with unproductive meetings, this is the post for you. “Meetings should be like salt – a spice sprinkled carefully to enhance a dish, not poured recklessly over every forkful. … Read more

Do you need a communication or do you need to communicate?

“I need a communication!” If I had a pound for every time I’ve heard that phrase during my career, the Sarah Browning Charitable Foundation would be up and running as a generous benefactor to many great causes. It’s always an interesting place to start a conversation because it gives me the opportunity to ask questions … Read more

#GE2015 – too obvious a topic?

I thought long and hard about whether to jump on the General Election bandwagon for my latest blog piece, but I’m afraid I couldn’t resist. It is such a big topic in the country right now (and is looking to stay that way for a wee while longer) and there are such clear communication lessons … Read more

Communication is the root of all evil, right?

And it’s always someone over there who isn’t communicating with me. You didn’t tell me that, you’re telling me too much, I’m overwhelmed. You can’t win! But, actually, you can…. If your internal communication is based on an understanding of the employee voice, knowing how they think and feel about different topics, and engaging in … Read more