Guest post: Workplace communication between individuals

browningyork Communication channels, Engagement, General communication, Guest post

This month’s guest post comes from freelance communicator, Genevieve Etienne-Farrell, and looks at workplace communication from an individual’s perspective. We often overlook communication in the workplace once we have covered the basics such as who to contact, why we need to contact them, and how we can contact them. Whilst this is a somewhat basic requirement for a successful team, …

Guest post: 3 tools to improve communication in your organisation

browningyork Communication channels, Communication lessons, Guest post

My guest this month, coach for the self-employed Emma Cossey, shares her favourite communication tools for improving communication between colleagues – if your diary is over-run with unproductive meetings, this is the post for you. “Meetings should be like salt – a spice sprinkled carefully to enhance a dish, not poured recklessly over every forkful. Too much salt destroys a …

4 steps to reducing silo-working

browningyork Charity, Communication lessons, General communication, Organisational culture, University, Voluntary sector

Duplication. Inefficiency. Higher costs. Missed opportunities – for the organisation and for individuals. Bad feeling. Internal politics. Reputation issues. Loss of funding. If any of these problems sound familiar, your organisation may be suffering from silo-working patterns. There are a number of factors that can lead to this situation – such as conflicting priorities or leadership style – but, as …

Presenting with confidence – where to start

browningyork Communication channels, Communication lessons, General communication

So far this year I have presented to groups large and small about how to communicate effectively with their target audiences. These sessions have ranged from a large presentation to 70 people at a sector conference to smaller, targeted workshops for teams of 15 people and an information session for 15-17-year-olds on a citizenship scheme. I really enjoy presenting and …

3 point plan for selecting the best communication channels

browningyork Communication channels, Communication lessons, Organisational culture, Planning

Like many an internal communications professional, I felt a shudder of recognition and sympathy when I heard about the #NHSmail blunder last week. I’m sure many of us couldn’t help thinking ‘there but for the grace of [insert your own preferred all powerful being] go I’! During my more than 16 years of working in IC, I have never quite …