Improving your charity newsletter

browningyork Case-study, Charity, Communication channels, Communication lessons, Planning, Voluntary sector

I’ve recently done some work with a small education charity to help them improve their termly schools newsletter. It was a classic situation of something they knew wasn’t working as well as it could, but as a small and operationally busy team they simply didn’t have the time to step back and look at how to improve it. The fact …

Communicating effectively with your members

browningyork Communication audiences, Communication lessons, General communication, Planning, Voluntary sector

Until I started working for myself, nearly 7 years ago, I had no idea how many membership organisations there are. I was aware of professional membership bodies, such as the Institute of Internal Communication and CiPD, but not of the multitude of others. Since then I have come across many more, including CharityComms (one of my personal favourites), the Association …