How to avoid hidden messages and misunderstandings

browningyork Change, Communication audiences, Communication lessons, General communication, Planning

One piece of communication can send many messages, some of which may not be immediately obvious to the person sending it. For example, if you are reporting company feedback and choose to only publish the views of external stakeholders, you may be sending out the message that your employees’ opinions aren’t important. Similarly, if you publish only glowing reports from …