Back to square one?

browningyork Communication measurement, General communication

With #lockdown2 about to start in England tomorrow, it’s hard not to feel that we’re right back where we started earlier this year. Personally and professionally, I’ve heard a lot of heart-sinking, sighing and here-we-go-again-ing. Many communications teams and individuals are gathering themselves and setting to work once again for their colleagues. Finding the best messages to support wellbeing and …

What communication skills have you used today?

browningyork Communication audiences, Communication lessons, General communication, Inspiration, Planning

I first wrote this piece a few years ago. This week is half-term at my daughter’s school. Although she’s now older than when I wrote this and our activities are different, I think a day like this is a great way to illustrate the comms skills we all use, often without realising it. I was trying to think of a …

10 quick and practical tips for communication that works

browningyork Communication channels, Communication lessons, General communication, Inspiration, Resource article

For this week’s blog I asked on my Twitter and LinkedIn pages for practical tips for communicators in a hurry. The results cover a wide range of areas, from planning and strategy to intranet and message suggestions. I particularly like the ideas in relation to sign-off, an area that can easily slow us down as communicators! 1. Be clear and …

The perils of no project communication

browningyork Communication lessons, Engagement, Inspiration, Planning

I first wrote a version of this blog last year. I was researching topics and a previous client asked me to write about what happens if you have no project communication at all. At a time when many organisations are faced with higher demand and lower income, there is a very real risk that effective communication could be missed for …

How to avoid misunderstandings in times of uncertainty

browningyork Communication audiences, Communication lessons, General communication, Planning

One piece of communication can send many messages, some of which may not be immediately obvious to the person sending it. This is particularly true in situations of uncertainty, where your people are worried about the future. They may even be actively looking for hidden meaning behind your words. So as communicators we need to be extra mindful of the …