Audience insight – where to get it and what to do with it

browningyork Communication audiences, Communication lessons, General communication, Public sector

Last week I attended the Public Sector Communications Conference. It was a great day, with really interesting speakers and useful conversations with my fellow delegates to develop ideas further. It was the sort of day where you go home with a spring in your step and ideas buzzing round your head! As you might expect, there were distinct themes that …