The comms blog

8 great tips for conversation and listening

Last week I enjoyed having conversation with a room full of my fellow internal communications professionals at the Public Sector Internal Communications Conference. I came away inspired with ideas and tips to use with my clients. I liked this quote from Mandy Dryden, Head of Internal Communications at the Department of Health and Social Care, … Read more

10 tips from the public sector comms conference

Yesterday I attended the public sector comms conference and came away with my head buzzing with ideas. It was a packed agenda, with speakers from a whole range of organisations, and sessions covering a variety of topics. A key theme was using effective communication to support behaviour change and here are some takeaways from the … Read more

4 steps for good communication when collaborating

Collaborating with other organisations can be a great way to get more done. I went to the AGM of the local business community partnership organisation, Connect Reading, this morning and it was interesting to hear about some exciting plans to bring together charity, public and private sector organisations for projects that will make a significant … Read more

20 questions to ask yourself for a brilliant communications plan

There’s a lot to remember when you’re putting together a communications plan for your project. Who are you trying to reach, would a newsletter be better than a tweet series, what do you want to say and so on….. Use this handy checklist of questions to make sure you don’t forget anything. 1. What is … Read more

Audience insight – where to get it and what to do with it

Last week I attended the Public Sector Communications Conference. It was a great day, with really interesting speakers and useful conversations with my fellow delegates to develop ideas further. It was the sort of day where you go home with a spring in your step and ideas buzzing round your head! As you might expect, … Read more