Emails are generally held up to be the bane of business life. In fact, whilst planning this piece, I asked some fellow freelancers about the communication problems their clients faced and over-reliance on email took the top slot. I don’t personally feel that email is inherently evil in itself. I completely agree that it causes many problems in organisations, but …
3 point plan for selecting the best communication channels
Like many an internal communications professional, I felt a shudder of recognition and sympathy when I heard about the #NHSmail blunder last week. I’m sure many of us couldn’t help thinking ‘there but for the grace of [insert your own preferred all powerful being] go I’! During my more than 16 years of working in IC, I have never quite …