10 tips from the public sector comms conference

browningyork Browning York News, Communication lessons, General communication, Planning, Public sector, Story-telling

Yesterday I attended the public sector comms conference and came away with my head buzzing with ideas. It was a packed agenda, with speakers from a whole range of organisations, and sessions covering a variety of topics. A key theme was using effective communication to support behaviour change and here are some takeaways from the day. 1. Give people easy …

Retro post: change communication

browningyork Change, General communication, Organisational culture, Retro post

I had a conversation with a client this week about how the large system project she is about to start will require considerable change communication – simply having a new system in place will not solve any of the problems the organisation is experiencing if no-one changes their behaviours. This discussion reminded me of this blog piece I wrote a …

Identifying how to take internal communication forward

browningyork Case-study, Change, Communication audiences, Inspiration, Organisational culture

Last summer a not-for-profit organisation approached me for help in identifying how to take their internal communication activity forward during a period of change. A campaigning organisation that had grown rapidly in a short space of time, they had never had time to review the way they were communicating with each other, but they knew something wasn’t right. Methods and …