The comms blog

What if… leaders prioritise kindness?

This month I am delighted to bring to you a ‘What If’ blog piece from communications manager, Nafisa Shafiq. She shares a personal experience of kindness from a manager and talks us through actions that leaders can take to prioritise kindness. It was 9.47 on Saturday morning when I heard my phone ring. I was … Read more

Guest post: How communication can empower us through change

I’m delighted to welcome charity leadership and change specialist, Caroline Doran, as my first guest of 2020. It is a cliche but true that the only thing we can be certain of these days is change. Here, Caroline talks about how getting communication right at times of change can be hugely empowering for all concerned. … Read more

Guest blog: What to do when leaders don’t listen

This month, internal communications consultant, Martin Flegg, shares his advice for getting your voice heard by the leaders in your organisation. If you like what he has to say, you might also like to join him and many other internal communicators at the ‘Changing the Conversation’ conference – details at the end of his piece. … Read more

4 Communication Lessons from the Football World Cup

Football fever has struck the Browning household again with the kick-off of the women’s World Cup in France. Watching the Lionesses play their first match from the stands in Nice, I was reminded once more of the importance of good (and bad) communication in determining the final score. Here are a few observations I wrote … Read more

4 communication skills for leaders

The recently-released State of the Sector report from Gatehouse comes to some rather alarming conclusions about the internal comms skills of line managers (and the support they receive). Whilst I agree that line managers are a key group, we also need to remember how important our leaders’ communication skills are. There are many different skills … Read more

Guest post: Becoming an IC trusted adviser

With the summer holidays drawing to an end, offices and workplaces will start to fill up again and it’s time to start (re)building working relationships. This month’s guest post comes from internal comms expert, Advita Patel, who shares some tips for becoming a trusted adviser. If you’ve ever worked as an Internal Communications professional you … Read more