Communication from a volunteer’s point of view

browningyork Charity, Communication lessons, Engagement, Inspiration, Voluntary sector, Volunteers

It’s Volunteers Week 2020. The in-person celebrations and thank you events have not taken place, of course, but many organisations have been thanking their volunteers in other ways. They simply wouldn’t be able to do what they do, make the difference they make, without the people who voluntarily give up their time and skills to make things happen. Services would …

The importance of links

browningyork Communication lessons, General communication, Organisational culture

Earlier today I was in my local supermarket, trying to decide which of the 3 fantastic charities I should give my green token to, when I suddenly remembered a recent conversation with a friend who was looking for an organisation to support her through a difficult emotional time. One of the charities I was reading about offers help in that …

Are you getting communication right?

browningyork Charity, Communication audiences, Communication channels, General communication, Organisational culture, Planning, University, Voluntary sector

“How do I make sure that people read my newsletter?” “How do I make people look at my website?” “How do I make sure that people listen to me?” These are questions which I regularly hear from charities and universities that I work with. And I usually have to answer with another question – how sure are you that you …

Retro post: summer hols communication lessons

browningyork Communication lessons, Inspiration, Planning, Retro post

At this point, several weeks into the school summer hols, communication with children is not always at its best. But in 2013 – the first summer holiday I had experienced since my then-5-year-old daughter had started school – I was inspired to write this blog about the comms lessons that you can learn from interaction with children. See if you …

Retro post: The importance of getting it right when you write

browningyork General communication, Retro post

I love writing and during the summer holidays I get to spend more time than usual writing in my journal. Last summer I published this blog piece about writing as a core skill for communicators…. Over the last few years I have attended a number of careers events to talk about my profession and raise awareness of internal communication as …