Retro post: summer hols communication lessons

browningyork Communication lessons, Inspiration, Planning, Retro post

At this point, several weeks into the school summer hols, communication with children is not always at its best. But in 2013 – the first summer holiday I had experienced since my then-5-year-old daughter had started school – I was inspired to write this blog about the comms lessons that you can learn from interaction with children. See if you …

Retro post: The importance of getting it right when you write

browningyork General communication, Retro post

I love writing and during the summer holidays I get to spend more time than usual writing in my journal. Last summer I published this blog piece about writing as a core skill for communicators…. Over the last few years I have attended a number of careers events to talk about my profession and raise awareness of internal communication as …

How I help my clients put together communication strategies and plans

browningyork Communication audiences, Communication lessons, Engagement, General communication, Leadership communication, Planning

We’ve all heard the old cliché “Failing to plan is planning to fail”. Personally I’ve always found it a bit smug, but like most clichés, there is a truth at the heart of it. Regular readers of this blog will know that it has become my mission in life to inspire organisations to be more strategic and planned in their …

How to communicate with frontline staff

browningyork Charity, Communication audiences, Communication lessons, Organisational culture, University

As an internal communicator, there are man1y different types of audience you have to bear in mind. There is no such thing as a one-size fits all approach to internal communication – your communication plans should always acknowledge the groups within your staff body and use the golden thread of messaging to link everything together, whilst making the most of …

Top tip for communication this year

browningyork Communication lessons, General communication, Uncategorized, University, Voluntary sector

Happy New Year and welcome to 2016! This is the time of year when we are traditionally inundated with advice to make New Year’s resolutions to change things AND with advice not to make resolutions as they only set us up to fail. So I’m not going to advise a resolution to change your communication approach in your organisation, I’m …