My 7-year-old daughter has been a member of her school choir for almost 2 years. Every Thursday lunchtime, she rushes through her lasagne in the lunch hall, has a quick dash round the playground and then trots along to the music classroom. There she giggles with her friends and belts out a few tunes (all … Read more
Whilst preparing my breakfast bagel this morning (served lightly toasted with honey, if you’re interested) I noticed this message on the wrapper. This brilliant example of demonstrating how the company have listened to – and acted upon – customer feedback, immediately struck me as being worthy of writing about here. Gathering feedback is an important … Read more
I often choose to work outdoors, relishing the fresh air in my lungs and the feeling of space around me. Obviously, I don’t mean that I have become a landscape gardener or a tree surgeon – letting me loose with a chainsaw or strimmer would be a mistake for all concerned – but instead of … Read more
With the London 2012 Olympics just over a week away, it is impossible to pick up the paper, turn on the TV or even talk to a colleague without the topic coming up. So I thought I would jump on the bandwagon and give in to the temptation to mention it myself. But with such … Read more