I often help my clients to run focus groups with their employees, volunteers and other stakeholders, which is a role I love. Being a facilitator and enabling people to articulate and present their views is really important. However, running a focus group is not always as easy as it seems and if you get it wrong, you can (inadvertently) do …
Have you done something different with your hair?
The observant amongst you may have noticed that the Browning York website has had an image refresh. Maybe it’s the Spring sunshine or the fact that the 6th anniversary of me ‘going it alone’ is coming up in the summer, but I felt that it was time to spruce things up a bit! You will still find the same great …
How to communicate with frontline staff
As an internal communicator, there are man1y different types of audience you have to bear in mind. There is no such thing as a one-size fits all approach to internal communication – your communication plans should always acknowledge the groups within your staff body and use the golden thread of messaging to link everything together, whilst making the most of …
Raisin shout? The song lyric that never was
My 7-year-old daughter has been a member of her school choir for almost 2 years. Every Thursday lunchtime, she rushes through her lasagne in the lunch hall, has a quick dash round the playground and then trots along to the music classroom. There she giggles with her friends and belts out a few tunes (all the right notes, not necessarily …
How can I help you with your communications?
To start the new year, I am launching a clearer articulation of my work. The things that I do for my clients and the difference I make to their organisations. The things that I could do for you if you’d like me to. My clients are busy people, with lots to do and lots to achieve. They recognise that communication …
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