Guest post: How to make difficult conversations easier

browningyork Communication lessons, Engagement, General communication, Guest post

In this month’s guest post, positive psychologist, coach and trainer, Lucy Whitehall, shares some tips on improving workplace communication by making difficult conversations easier. It’s not uncommon to need to have a potentially difficult conversation in the workplace. What’s more common is the tendency to put off having these conversations; usually for fear of upsetting someone or creating more tension. …

How to communicate: a tip from Sir Terry

browningyork Communication audiences, Communication lessons, General communication, Inspiration

At the height of his broadcasting fame, Sir Terry Wogan was apparently asked how many listeners he had. He was the much-loved presenter of Wake up to Wogan, Radio 2’s popular breakfast show, at the time. His actual listening figure was around 10 million. But his answer to the question? “One.” Communication genius I am a child of the 70s …

Retro post: 4 communication lessons I have learnt

browningyork Communication audiences, Communication lessons, Retro post

I have learnt many communication lessons over the years – I share many of them with you all here on the blog – but when I had a significant birthday a few years ago, I decided to share one lesson for each of my decades. In the coming weeks, I will be launching a series of blog posts inspired by …

Retro post: 3 things communicators can learn outdoors

browningyork Communication lessons, General communication, Inspiration, Retro post, Story-telling

Despite living in an urban area, I am lucky enough to have a beautiful lake and nature reserve just 2 minutes’ walk from my front door. Today, as often, I took my notebook and pens over to the lake and spent a productive couple of hours working away in the sunshine. It is a wonderful way to work and reminded …

Avoiding the pitfalls of misunderstood language

browningyork Communication audiences, Communication lessons, General communication, Inspiration, Organisational culture

Recently I watched a feature film in German for the first time in about 20 years. And I understood it! And I laughed at the jokes! As a German graduate from the University of York, I really shouldn’t be so surprised, but when I left university I moved away from using my foreign languages and never really went back. Instead …