Internal communicators have a big role to play as our organisations start to find a way forward. We’ll be looking at a whole range of situations and emotions. For some employees, returning to some form of in-person contact will be a joy. For others, there will be fear and uncertainty about what the ‘new normal’ … Read more
I often help my clients to run focus groups with their employees, volunteers and other stakeholders, which is a role I love. Being a facilitator and enabling people to articulate and present their views is really important. However, running a focus group is not always as easy as it seems and if you get it … Read more
Sometimes you have a long time to hone and perfect the communications you need to produce about your project or organisation. And sometimes you don’t. When you are pushed for time, you need a reliable tool to help you through. My clients will often look to me for ways in which they can make the … Read more
There’s a lot to remember when you’re putting together a communications plan for your project. Who are you trying to reach, would a newsletter be better than a tweet series, what do you want to say and so on….. Use this handy checklist of questions to make sure you don’t forget anything. 1. What is … Read more