Choose the right words to change the world

browningyork Browning York News, Communication lessons, General communication

Actions speak louder than words, they say. But I’m not sure that’s always true. It is an area that I have been pondering recently, since it seems that every time I switch on the news or open a newspaper, I’m faced with ever-more dispiriting stories of things that are going wrong in the world. I started wondering how – or …

Guest post: Internal comms for remote workers

browningyork Communication audiences, Communication lessons, Guest post, Planning

My first guest post of 2019 comes from copywriter, Holly Head, and gives some really helpful ideas for communicating with remote workers. As someone who works from home full-time, this topic has some personal relevance for me. But I’m certainly not alone. Despite the recent focus on it, remote working, is not a new phenomenon. Community outreach workers, fundraisers and …

Are you getting communication right?

browningyork Charity, Communication audiences, Communication channels, General communication, Organisational culture, Planning, University, Voluntary sector

“How do I make sure that people read my newsletter?” “How do I make people look at my website?” “How do I make sure that people listen to me?” These are questions which I regularly hear from charities and universities that I work with. And I usually have to answer with another question – how sure are you that you …

3 communication lessons from the CharityComms IC group

browningyork Browning York News, Communication audiences, Communication lessons, Story-telling

Earlier this week I had the great pleasure of chairing a panel discussion at the CharityComms Special Interest Group for internal communictors. This fantastic group of people with responsibility for IC in the not-for-profit world comes together quarterly to compare notes, share experiences and learn from each other. This month our speakers came from other sectors, so that we could …

The perils of no project communication

browningyork Communication lessons, Engagement, Inspiration, Planning

When I was researching topics for my blog, a previous client asked me to write about what happens if you have no project communication at all. This is what I regularly see happening: No-one knows what they’re doing, so they just make it up. People are confused so they do the wrong thing or cause more problems than you started …