With just a couple of weeks to go to the ‘big day’, many organisations are facing the twin pressures of lots to do before the end of the year and employees who in many cases already want to be winding down for Christmas. Offices are full of chocolates gifted by suppliers and the tinsel and … Read more
Change communication seems to be featuring even more regularly in my professional life than usual at the moment. It has been true for a long time that whilst I often hear people saying things like “here we go again, we’ve seen all this before, it’ll be better when the change stops”, change has become an … Read more
October is Breast Cancer Awareness Month. April is Autism Awareness Month. March sees Marie Curie’s Great Daffodil Appeal. Time-specific campaigns can be a great way for charities to raise awareness of their work and the difference they aim to make. They can also be an opportunity for different organisations doing similar things to work together. … Read more
“After one of our young patients married her partner in the multi-faith room, we turned the family conservatory into their suite for their wedding night; we blacked out the windows, wheeled a bed in for him, put in lots of candles and they could see the stars through the roof. They had that night together.” … Read more
Next month I will have the great pleasure of running a session at the Directory of Social Change (DSC) Charity Writing and Communications Training Days 2016. This is the third year I’ve done this and I’m very much looking forward to doing it again – it’s a great opportunity to meet new people from charities … Read more
Last summer a not-for-profit organisation approached me for help in identifying how to take their internal communication activity forward during a period of change. A campaigning organisation that had grown rapidly in a short space of time, they had never had time to review the way they were communicating with each other, but they knew … Read more
My clients are busy people, with lots to do and lots to achieve. They recognise that communication at their organisation needs improving – often because other people have told them so – but they don’t know where to start, haven’t got enough pairs of hands or they don’t feel confident enough in their own communication … Read more
Recently I watched a feature film in German for the first time in about 20 years. And I understood it! And I laughed at the jokes! As a German graduate from the University of York, I really shouldn’t be so surprised, but when I left university I moved away from using my foreign languages and … Read more
Over the last few years I have attended a number of careers events to talk about my profession and raise awareness of internal communication as a future career choice. I love what I do and am keen to share that enthusiasm, particularly with university and school students who may not have encountered it before. The … Read more
In theory every employee at an organisation should be able to communicate with others. In our modern, connected world, it is unusual not to communicate with any other human being at all – whether it be chatting to your family over dinner, exchanging views in an online chat forum or simply saying good morning to … Read more