5 ways to be kind to your colleagues

browningyork General communication, Inspiration, Organisational culture, Story-telling

I believe in the power of kindness. Of doing things that make other people smile, that make them feel better. Even if that’s only for a brief while. And this year I’m making it my mission to talk more about kindness and to share stories of kindness as much as I can. Kindness in the workplace Times are hard, we …

Diversity and inclusion for communicators

browningyork Charity, General communication, Story-telling, University

When I saw a Diversity and Inclusion for Communicators course advertised by the Institute of Internal Communication last year, I was really pleased. I knew this was an area I wanted to know more about, so I signed up straight away. I had previously worked with the Diversity and Inclusion Deans at the University of Reading, providing advice on communication …

The importance of links

browningyork Communication lessons, General communication, Organisational culture

Earlier today I was in my local supermarket, trying to decide which of the 3 fantastic charities I should give my green token to, when I suddenly remembered a recent conversation with a friend who was looking for an organisation to support her through a difficult emotional time. One of the charities I was reading about offers help in that …

3 tips for communicating with your internal customers

browningyork Communication audiences, Communication lessons, Engagement

The term internal communication means many things to many people. The specifics of what is involved, who is involved and the channels that are used can vary greatly between organisations. Factors such as the number of employees, the roles they do, where in the world they are based and so on can make a real difference to what effective communication …