In theory every employee at an organisation should be able to communicate with others. In our modern, connected world, it is unusual not to communicate with any other human being at all – whether it be chatting to your family over dinner, exchanging views in an online chat forum or simply saying good morning to … Read more
We’ve all heard the old cliché “Failing to plan is planning to fail”. Personally I’ve always found it a bit smug, but like most clichés, there is a truth at the heart of it. Regular readers of this blog will know that it has become my mission in life to inspire organisations to be more … Read more
To be honest, there are no hard and fast rules about what it will cost. You might as well ask how long is a piece of string. But it is useful to think about what to include for internal communication when you are putting your comms budget together. A recent CharityComms report found that communication … Read more
One thing I have noticed coming through again and again in all the post-referendum Facebook posts, tweets and blog pieces is the sense that so many people don’t feel listened to. This has been picked up in newspaper articles and comment pieces too. It seems that many Leave voters were motivated to put their cross … Read more
Thanks to Neil Thompson from employee engagement company, WorkInConfidence, for this guest post. It is well understood that there is a need for a good channel of communications between an organisation and its employees, but have you considered what might be required both before and after any employment? At WorkInConfidence we believe that there is … Read more
This morning I attended a local networking session, the Woodley Business Club, for the second time – I had enjoyed the first session so much last month that I wanted to go along again. I have lived in the town of Woodley for 12 years, but only discovered that it has a thriving business community … Read more
This afternoon I am talking to the local Women’s Institute (WI) group about ABC to read, the literacy charity of which I am a trustee. It’s a chance to spread the word about the work we do to change children’s lives by supporting them to develop their literacy skills. As with many small organisations, we … Read more
I had planned to write today about leadership communication. That’s a big topic and I hadn’t quite decided which particular aspect I was going to focus on. Should it be the importance of harnessing your leaders’ personal style? Should it be the rise of ‘wonky comms’ and the need for comms professionals to facilitate leaders’ … Read more
Just about every organisation I know has groups of employees that are hard to reach, so as an internal communications professional you are not alone. But who are these groups? Their exact make-up will vary from organisation to organisation, but there are some characteristics that we can all identify with. Many of these groups are … Read more
The observant amongst you may have noticed that the Browning York website has had an image refresh. Maybe it’s the Spring sunshine or the fact that the 6th anniversary of me ‘going it alone’ is coming up in the summer, but I felt that it was time to spruce things up a bit! You will … Read more