The comms blog

Take time to understand your colleagues

If you are making assumptions about your colleagues’ meanings and motivations, either consciously or not, chances are that the communication between you is not working very well. And while this isn’t great in any situation, it can be particularly problematic during a global pandemic (or any other time of pressure and uncertainty). Listen up A … Read more

How to avoid misunderstandings in times of uncertainty

One piece of communication can send many messages, some of which may not be immediately obvious to the person sending it. This is particularly true in situations of uncertainty, where your people are worried about the future. They may even be actively looking for hidden meaning behind your words. So as communicators we need to … Read more

Your perception is your reality

One day some time ago when my daughter was much younger, we were discussing colours on the school run – to be more precise, we were discussing the colours of the autumn leaves that we kicked through on our way to the playground. Soggy weather had really highlighted the bright colours of the leaves and … Read more

How about some collaboration round here?

The unprecedented times that we are all facing right now undoubtedly have many dark, frightening aspects. But I have also noticed that there are some signs of hope for our uncertain future – communities coming together, creativity flourishing, a sense of taking actions for the greater good. Something that gives me hope is the examples … Read more

What does communication success mean to you?

Following on from last week’s blog, when I shared my thoughts on what makes communication successful, I decided to ask others what successful communication means to them. I posed the question in a couple of Facebook groups I am part of and this blog shares the answers I received. I was struck by the similarities … Read more

Guest post: 3 tips to engage trustees on communications

To mark Trustees’ Week 2019, which took place from 4 to 8 November, my guest blogger, communications consultant and not-for-profit Board member Helen Deakin, talks top tips for engaging with your Board on communications. Are you looking to contribute to a great cause and advance your own professional development? Has becoming a trustee ever been … Read more

How to identify your key messages

Key messages can be tricky to get right. This is especially true if you are close to the subject matter and know all the ins and outs by heart. Or if you are producing communications for a project manager who wants to cover all bases. But it is vital for effective communication that you find … Read more

What’s the point? Make your comms worthwhile

I regularly have conversations with potential new clients who are struggling to find the time to communicate effectively. They usually have a small team with limited comms experience and they need someone to help them get their messages out effectively. Although I haven’t yet found a way to manufacture more time (that would be a … Read more

It’s all in the timing

There are many areas of life where timing is all important. Communication is one of them. This is something that anyone who has ever had to talk to their boss about a difficult project knows very well. Or if you’ve had to persuade a 2-year-old to put their socks on! Cycles of work Working in … Read more