The comms blog

3 tips to find your outcomes

Although it doesn’t always feel like it, we have come a long way in the communications world this year. Looking at outcomes rather than outputs is a good way to help yourself recognise what you have achieved. What’s the difference? Of course, outputs and outcomes sound very similar. So what does each term mean? How … Read more

Aligning communication with overall direction

2020, as we are all painfully aware, is a year like no other. Many business strategies and plans written in January have long since been abandoned or postponed. The ongoing uncertainty of where we are headed means many organisations are re-evaluating what they can realistically achieve in the short-term and what might need to change … Read more

10 quick and practical tips for communication that works

For this week’s blog I asked on my Twitter and LinkedIn pages for practical tips for communicators in a hurry. The results cover a wide range of areas, from planning and strategy to intranet and message suggestions. I particularly like the ideas in relation to sign-off, an area that can easily slow us down as … Read more

Guest post: How to check in with your employees when working from home

Now more than ever your internal communications need to connect with the day-to-day experiences and feelings of your people. This month’s guest, Teresa Gandy, shares her thoughts on why – and how – you should check in with your employees on a regular basis in order to make sure that you understand and support them … Read more

One size does not fit all

Imagine you work for a charity that is developing an ambitious new strategy. You have decided that you can deliver a more secure future for thousands of young people by campaigning for systemic change, not just offering frontline services. This is exciting news for your organisation. You have been involved in the development of this … Read more

Guest post: How communication can empower us through change

I’m delighted to welcome charity leadership and change specialist, Caroline Doran, as my first guest of 2020. It is a cliche but true that the only thing we can be certain of these days is change. Here, Caroline talks about how getting communication right at times of change can be hugely empowering for all concerned. … Read more

How to identify your key messages

Key messages can be tricky to get right. This is especially true if you are close to the subject matter and know all the ins and outs by heart. Or if you are producing communications for a project manager who wants to cover all bases. But it is vital for effective communication that you find … Read more

What’s the point? Make your comms worthwhile

I regularly have conversations with potential new clients who are struggling to find the time to communicate effectively. They usually have a small team with limited comms experience and they need someone to help them get their messages out effectively. Although I haven’t yet found a way to manufacture more time (that would be a … Read more