This is the second in my series about how to solve problems at your organisation by improving your communication. Until next time Sarah Other articles in this series: Solving process problems through effective communication Reducing silo-working The perils of no communication The link between fundraising and communication
I spend my working life helping my charity and education clients to improve their communications, solving their problems by motivating their audiences to take actions. To celebrate the end of another year where effective communication has again proved a powerful tool for many, I asked some lovely people I know to tell me which communications … Read more
Collaborating with other organisations can be a great way to get more done. I went to the AGM of the local business community partnership organisation, Connect Reading, this morning and it was interesting to hear about some exciting plans to bring together charity, public and private sector organisations for projects that will make a significant … Read more
There are so many digital channels available today, are the benefits of face to face communication being overtaken? Have opportunities to communicate directly with others, in person, become so outdated that they are no longer relevant? This is a topic that I have often heard discussed by communication professionals in recent years. As with so … Read more
In a Wall Street Journal article about employee engagement that was published this summer, a senior leader from a retail organisation was quoted as saying: “We used to prioritize our stakeholders as shareholders first, customers second, and employees third. We now realize we had it backward. If we put employees first, they in turn take … Read more
At the weekend I was lucky enough to go along to a painting class with the wonderful Jane from Be in Art. For some time now I’ve been looking for a class like this, so when I saw this one via a tweet from a friend, I jumped at the chance to go along. Jane’s … Read more
Despite living in an urban area, I am lucky enough to have a beautiful lake and nature reserve just 2 minutes’ walk from my front door. Today, as often, I took my notebook and pens over to the lake and spent a productive couple of hours working away in the sunshine. It is a wonderful … Read more
Over the last few years I have attended a number of careers events to talk about my profession and raise awareness of internal communication as a future career choice. I love what I do and am keen to share that enthusiasm, particularly with university and school students who may not have encountered it before. The … Read more
In theory every employee at an organisation should be able to communicate with others. In our modern, connected world, it is unusual not to communicate with any other human being at all – whether it be chatting to your family over dinner, exchanging views in an online chat forum or simply saying good morning to … Read more
We’ve all heard the old cliché “Failing to plan is planning to fail”. Personally I’ve always found it a bit smug, but like most clichés, there is a truth at the heart of it. Regular readers of this blog will know that it has become my mission in life to inspire organisations to be more … Read more