The comms blog

How can I help you with your communications?

My clients are busy people, with lots to do and lots to achieve. They recognise that communication at their organisation needs improving – often because other people have told them so – but they don’t know where to start, haven’t got enough pairs of hands or they don’t feel confident enough in their own communication … Read more

How much does internal communication cost?

To be honest, there are no hard and fast rules about what it will cost. You might as well ask how long is a piece of string. But it is useful to think about what to include for internal communication when you are putting your comms budget together. A recent CharityComms report found that communication … Read more

How to communicate with frontline staff

As an internal communicator, there are man1y different types of audience you have to bear in mind. There is no such thing as a one-size fits all approach to internal communication – your communication plans should always acknowledge the groups within your staff body and use the golden thread of messaging to link everything together, … Read more

Hospices and CAMHS: complex communications

Last week I chaired a public policy event about child and adolescent mental health services (CAMHS). It was a chance for professionals involved in working with children, young people and their families to come together, hear from speakers and learn from each other. Attendees came from a range of disciplines within the field and all … Read more

Top tip for communication this year

Happy New Year and welcome to 2016! This is the time of year when we are traditionally inundated with advice to make New Year’s resolutions to change things AND with advice not to make resolutions as they only set us up to fail. So I’m not going to advise a resolution to change your communication … Read more

Charity Writing and Communications Training Days, Oct 2015

I’m pleased to have been asked to run an internal communications session at the Charity Writing and Communications Training days at the Directory of Social Change again this year. I took part last year and it was great to have the opportunity to talk to people from a variety of organisations. Everyone was there to … Read more

How can I help you with your communications?

My clients are busy people, with lots to do and lots to achieve. They recognise that communication at their organisation needs improving – often because other people have told them so – but they don’t know where to start, haven’t got enough pairs of hands or they don’t feel confident enough in their own communication … Read more

Employee engagement

Yesterday I attended the CharityComms Internal Communications group: a great chance to meet with other IC professionals in the not-for-profit sector, share ideas and talk about the things that we do that make a difference. With over 30 people in the room, it was encouraging to see how many charities are now taking communicating with … Read more

How can I help you with your communications?

To start the new year, I am launching a clearer articulation of my work. The things that I do for my clients and the difference I make to their organisations. The things that I could do for you if you’d like me to. My clients are busy people, with lots to do and lots to … Read more