Just about every organisation I know has groups of employees that are hard to reach, so as an internal communications professional you are not alone. But who are these groups? Their exact make-up will vary from organisation to organisation, but there are some characteristics that we can all identify with. Many of these groups are … Read more
The observant amongst you may have noticed that the Browning York website has had an image refresh. Maybe it’s the Spring sunshine or the fact that the 6th anniversary of me ‘going it alone’ is coming up in the summer, but I felt that it was time to spruce things up a bit! You will … Read more
As an internal communicator, there are man1y different types of audience you have to bear in mind. There is no such thing as a one-size fits all approach to internal communication – your communication plans should always acknowledge the groups within your staff body and use the golden thread of messaging to link everything together, … Read more
Change is everywhere you look. It is a fact of life in our fast-paced world and organisations are experiencing change on a large and small scale every day. Effective communication is a key part of ensuring that your change programme works and that your people are involved, engaged and motivated. I recently wrote a LinkedIn … Read more
Last week I chaired a public policy event about child and adolescent mental health services (CAMHS). It was a chance for professionals involved in working with children, young people and their families to come together, hear from speakers and learn from each other. Attendees came from a range of disciplines within the field and all … Read more
Who inspires you? What new skill would you like to learn? If you could meet anyone, living or dead, who would it be? What legacy do you want people to remember about you? These are just some of the questions I found myself answering on a dark Thursday evening last week. Not your average winter … Read more
Today is my dad’s 70th birthday. Yesterday, to celebrate, we held a party lunch for him at a local pub. The extended family – kids, grandkids, aunties, uncles, cousins – came together for Sunday lunch and birthday cake and to raise a glass to his good health. With 25 of us in the room, all … Read more
Happy New Year and welcome to 2016! This is the time of year when we are traditionally inundated with advice to make New Year’s resolutions to change things AND with advice not to make resolutions as they only set us up to fail. So I’m not going to advise a resolution to change your communication … Read more
I liked this post from last December so much, I decided to share it again this year! I hope you enjoy reading it as much as I enjoyed writing it….. Santa’s Internal Comms Plan I’m not sure of the exact employment status of the elves – does Santa pay them a living wage or are … Read more
Last month I went on a day trip to London with my Dad. Now approaching his 70th birthday he wanted to revisit his old haunts from the late 60s when he lived and worked there. We had a great day with lots of reminiscing and memories. Inevitably after more than 40 years, some things had … Read more