The comms blog

Guest post: The importance of consultation in redundancy

In this month’s guest post charity HR consultant, Sonia Wilson, shares some advice on communication and consultation during redundancy situations. If you manage a small organisation and it begins to grow you may need at some point to consider restructuring. This can often result in some roles changing or even becoming redundant. One of the … Read more

Tips to make the case for internal comms at your not-for-profit

I spend a lot of my time thinking, listening, talking and pondering about internal communication*. I believe strongly that a key success factor for any organisation is connecting employees, volunteers, members and whoever else counts as internal for you. I even describe wanting to inspire organisations to plan effective internal comms as my mission in … Read more

10 freelance communication experiences

Today is the 7th anniversary of the date I officially set up my not-for-profit and higher education communications limited company. I’m celebrating by sharing some of my favourite moments. I love my work When I left Cancer Research UK after 7 happy years, I needed to earn an income, but I also wanted to carry … Read more

10 great communications from 2017

I spend my working life helping my charity and education clients to improve their communications, solving their problems by motivating their audiences to take actions. To celebrate the end of another year where effective communication has again proved a powerful tool for many, I asked some lovely people I know to tell me which communications … Read more

4 steps for good communication when collaborating

Collaborating with other organisations can be a great way to get more done. I went to the AGM of the local business community partnership organisation, Connect Reading, this morning and it was interesting to hear about some exciting plans to bring together charity, public and private sector organisations for projects that will make a significant … Read more

20 questions to ask yourself for a brilliant communications plan

There’s a lot to remember when you’re putting together a communications plan for your project. Who are you trying to reach, would a newsletter be better than a tweet series, what do you want to say and so on….. Use this handy checklist of questions to make sure you don’t forget anything. 1. What is … Read more

Good reads on employee engagement

In a Wall Street Journal article about employee engagement that was published this summer, a senior leader from a retail organisation was quoted as saying: “We used to prioritize our stakeholders as shareholders first, customers second, and employees third. We now realize we had it backward. If we put employees first, they in turn take … Read more

Improving your charity newsletter

I’ve recently done some work with a small education charity to help them improve their termly schools newsletter. It was a classic situation of something they knew wasn’t working as well as it could, but as a small and operationally busy team they simply didn’t have the time to step back and look at how … Read more

3 tips for internal communication of awareness months

October is Breast Cancer Awareness Month. April is Autism Awareness Month. March sees Marie Curie’s Great Daffodil Appeal. Time-specific campaigns can be a great way for charities to raise awareness of their work and the difference they aim to make. They can also be an opportunity for different organisations doing similar things to work together. … Read more

Guest post for the Directory of Social Change

Next month I will have the great pleasure of running a session at the Directory of Social Change (DSC) Charity Writing and Communications Training Days 2016. This is the third year I’ve done this and I’m very much looking forward to doing it again – it’s a great opportunity to meet new people from charities … Read more