Guest post: How to make difficult conversations easier
They may never be anyone’s favourite part of a job, but done right, potentially difficult conversations can have positive, productive outcomes.
Communication lessons
Communicate what you love
Many years ago when the large charity I worked for was launching a particular employee initiative, I wanted to contact other organisations who had done something similar and ask for their advice and learning about the communications. Because I was in a junior role and felt inexperienced, I decided to ask a more senior colleague … Read more
Guest post: The importance of consultation in redundancy
In this month’s guest post charity HR consultant, Sonia Wilson, shares some advice on communication and consultation during redundancy situations. If you manage a small organisation and it begins to grow you may need at some point to consider restructuring. This can often result in some roles changing or even becoming redundant. One of the … Read more
What can we learn from an unconference?
This has been one of my favourite quotes, ever since Benjamin Ellis said it during his explanation of how an unconference works. That was a few years ago at the first #TheBigYak and it has served me well as a mantra ever since. The Big Yak is one of the highlights of the internal comms … Read more
How to communicate: a tip from Sir Terry
At the height of his broadcasting fame, Sir Terry Wogan was apparently asked how many listeners he had. He was the much-loved presenter of Wake up to Wogan, Radio 2’s popular breakfast show, at the time. His actual listening figure was around 10 million. But his answer to the question? “One.” Communication genius I am … Read more
How do you make a dry subject more interesting?
This week I will be speaking about procurement communication at the LUPC & SUPC Conference 2018. I do a lot of work with procurement teams, helping them find ways to engage their internal audiences with the need for compliant action. The teams are lovely, hard-working experts in their field who are striving to do their … Read more
Retro post: 4 communication lessons I have learnt
I have learnt many communication lessons over the years – I share many of them with you all here on the blog – but when I had a significant birthday a few years ago, I decided to share one lesson for each of my decades. In the coming weeks, I will be launching a series … Read more
Guest post: How to improve communication with SEO
In this month’s guest post, we learn from digital marketer Emily Weston about how to use SEO to communicate more effectively about your organisation. How to optimise your website for Google when you know nothing about SEO Search engine optimisation (SEO) is not as complicated as big digital marketing agencies like you to believe. It’s … Read more
10 checks to supercharge your communications
Sometimes you have a long time to hone and perfect the communications you need to produce about your project or organisation. And sometimes you don’t. When you are pushed for time, you need a reliable tool to help you through. My clients will often look to me for ways in which they can make the … Read more
Solving motivation & productivity problems
This is the second in my series about how to solve problems at your organisation by improving your communication. Until next time Sarah Other articles in this series: Solving process problems through effective communication Reducing silo-working The perils of no communication The link between fundraising and communication