Happy New Year and welcome to 2016! This is the time of year when we are traditionally inundated with advice to make New Year’s resolutions to change things AND with advice not to make resolutions as they only set us up to fail. So I’m not going to advise a resolution to change your communication … Read more
I liked this post from last December so much, I decided to share it again this year! I hope you enjoy reading it as much as I enjoyed writing it….. Santa’s Internal Comms Plan I’m not sure of the exact employment status of the elves – does Santa pay them a living wage or are … Read more
Last month I went on a day trip to London with my Dad. Now approaching his 70th birthday he wanted to revisit his old haunts from the late 60s when he lived and worked there. We had a great day with lots of reminiscing and memories. Inevitably after more than 40 years, some things had … Read more
As a freelance communication specialist, I’m lucky enough to work with fascinating teams and for amazing organisations. Although all my work shares a communications theme, there is plenty of variety in the detail of my projects that is enjoyable and rewarding. Recently I’ve been reflecting on some of the most enjoyable, fun and proud moments … Read more
Whilst preparing my breakfast bagel this morning (served lightly toasted with honey, if you’re interested) I noticed this message on the wrapper. This brilliant example of demonstrating how the company have listened to – and acted upon – customer feedback, immediately struck me as being worthy of writing about here. Gathering feedback is an important … Read more
I often choose to work outdoors, relishing the fresh air in my lungs and the feeling of space around me. Obviously, I don’t mean that I have become a landscape gardener or a tree surgeon – letting me loose with a chainsaw or strimmer would be a mistake for all concerned – but instead of … Read more
Yesterday was a big day for me – my 40th birthday! To celebrate the occasion, I have decided to write today about 4 communication lessons I have learnt during my 4 decades. (Don’t worry, I’ve also eaten cake, drunk champagne and spent lots of time with my lovely family and friends to celebrate – it’s … Read more
I mentioned last month that one of my values is integrity. This month I’m going to talk about another of my values – love. (I know, it’s Valentine’s Day, this is a corny topic, but at least it’s knowingly corny and do ‘bear with’, because I think I have a point!) My clients and the … Read more
Like many internal communications professionals, I am on a mission to get the people I work with to put some thought and planning into their communications. It drives me mad when someone comes to me and says ‘I need an e-newsletter’ but they have no idea what they’re trying to achieve or who will read … Read more
With my daughter starting ‘big school’ and a main client in the HE sector, I’m acutely aware that we are now at the start of a new academic year. And amongst the excitement of new pencil cases, new uniforms and moving away from Mum and Dad (that’s the students, not my 4-year-old), a time of … Read more