The last few months have given internal communicators many opportunities to demonstrate the importance of the work that they do. They have supported their organisations to rapidly change the way they work and to connect with employees in unimaginable circumstances. This is a good thing for our profession. However… It’s an interesting point that once … Read more
As lockdown continues and organisations think about how to operate in these challenging times and into the uncertain future, a central challenge for communicators is how to keep their people moving forward together. I’ve pulled together some tips for keeping your communications motivational, genuine and human during this time. If you would like to talk … Read more
Now more than ever your internal communications need to connect with the day-to-day experiences and feelings of your people. This month’s guest, Teresa Gandy, shares her thoughts on why – and how – you should check in with your employees on a regular basis in order to make sure that you understand and support them … Read more
The unprecedented times that we are all facing right now undoubtedly have many dark, frightening aspects. But I have also noticed that there are some signs of hope for our uncertain future – communities coming together, creativity flourishing, a sense of taking actions for the greater good. Something that gives me hope is the examples … Read more
Following on from last week’s blog, when I shared my thoughts on what makes communication successful, I decided to ask others what successful communication means to them. I posed the question in a couple of Facebook groups I am part of and this blog shares the answers I received. I was struck by the similarities … Read more
Before we get into the detail of how to create communication success, we need to talk about what success actually means in this context. According to the Collins dictionary, the definition is: So you might consider that you have succeeded in communicating when: You have sent something out You have sent something out without factual … Read more
I have another great guest piece to share with you this month. Diversity and inclusion consultant, Ellie Highwood, explains how important it is for communications teams to work closely with equality and diversity teams. Together you can support your organisation or institution to be a positive place for all. There is one sure-fire way to … Read more
To mark Trustees’ Week 2019, which took place from 4 to 8 November, my guest blogger, communications consultant and not-for-profit Board member Helen Deakin, talks top tips for engaging with your Board on communications. Are you looking to contribute to a great cause and advance your own professional development? Has becoming a trustee ever been … Read more
Key messages can be tricky to get right. This is especially true if you are close to the subject matter and know all the ins and outs by heart. Or if you are producing communications for a project manager who wants to cover all bases. But it is vital for effective communication that you find … Read more
Earlier today I was in my local supermarket, trying to decide which of the 3 fantastic charities I should give my green token to, when I suddenly remembered a recent conversation with a friend who was looking for an organisation to support her through a difficult emotional time. One of the charities I was reading … Read more