The comms blog

Happy Easter!

A quick message to wish all my clients, colleagues, friends and supporters a wonderful Easter. I hope you enjoy the long weekend and let’s keep our fingers crossed for some Spring sunshine! Best wishes Sarah

Raisin shout? The song lyric that never was

My 7-year-old daughter has been a member of her school choir for almost 2 years. Every Thursday lunchtime, she rushes through her lasagne in the lunch hall, has a quick dash round the playground and then trots along to the music classroom. There she giggles with her friends and belts out a few tunes (all … Read more

I have a proposal for you

Today I have been writing a proposal document for a potential new project. I know of many freelancers and people running their own companies who don’t enjoy this part of being independent, but I quite enjoy it. Maybe I would feel different if I had to complete a formal, structured tender process. Or if I … Read more

Communication is the root of all evil, right?

And it’s always someone over there who isn’t communicating with me. You didn’t tell me that, you’re telling me too much, I’m overwhelmed. You can’t win! But, actually, you can…. If your internal communication is based on an understanding of the employee voice, knowing how they think and feel about different topics, and engaging in … Read more

Employee engagement

Yesterday I attended the CharityComms Internal Communications group: a great chance to meet with other IC professionals in the not-for-profit sector, share ideas and talk about the things that we do that make a difference. With over 30 people in the room, it was encouraging to see how many charities are now taking communicating with … Read more

How can I help you with your communications?

To start the new year, I am launching a clearer articulation of my work. The things that I do for my clients and the difference I make to their organisations. The things that I could do for you if you’d like me to. My clients are busy people, with lots to do and lots to … Read more

On bagels and feedback…

Whilst preparing my breakfast bagel this morning (served lightly toasted with honey, if you’re interested) I noticed this message on the wrapper. This brilliant example of demonstrating how the company have listened to – and acted upon – customer feedback, immediately struck me as being worthy of writing about here. Gathering feedback is an important … Read more

3 things communicators can learn from the great outdoors

I often choose to work outdoors, relishing the fresh air in my lungs and the feeling of space around me. Obviously, I don’t mean that I have become a landscape gardener or a tree surgeon – letting me loose with a chainsaw or strimmer would be a mistake for all concerned – but instead of … Read more

4 communication lessons for 4 decades

Yesterday was a big day for me – my 40th birthday! To celebrate the occasion, I have decided to write today about 4 communication lessons I have learnt during my 4 decades. (Don’t worry, I’ve also eaten cake, drunk champagne and spent lots of time with my lovely family and friends to celebrate – it’s … Read more